Knowledge Base

Please submit request here or call the Department of Public Services at 978-921-6053 and indicate the type of animal and location (both street address, and whether the animal is located on the street or sidewalk).

The City is responsible for the removal of dead animals from public property only (roads, sidewalks, parks, etc). We are not permitted to go onto private property for removal.  We do not pick up small animals such as birds and squirrels.

If you are concerned about a pet that has gone missing that we may have picked up, please call the Department of Public Services at 978-921-6053. Public Services maintains records of all cats and dogs we pick up, and we store remains for a period of time for owners who wish to retrieve them.